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Posts Tagged ‘Communication’

Why Do We Fail So Often – Right to Succeed p2

Monday, May 2nd, 2011
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So, how can we succeed more often?

There is one essential element of success that is too often unknown, under-appreciated, and poorly executed by key decision makers. That element is called “The Technical Right to Succeed.”

Here are some keys to this element of success:

Whenever leaders choose to undertake an initiative, the eventual outcome is that they are either going to succeed or fail.

True leaders consider “partial success” to be a euphemistic term for failure.

As an initiative is being planned, leaders and other key stakeholders who control vital resources should consciously understand what human resources, tools, equipment, training, planning, funding, and timeline must be provided to the team from the very beginning in order for the team to have a good chance of succeeding without having to depend upon luck.

This complete set of vital resources is called “The Technical Right to Succeed.”

Without having the Technical Right to Succeed, the team is forced to rely upon its own luck, the misfortune of its adversary, and/or divine intervention.

As you, your teams, and your organizations are planning and preparing to undertake improvement initiatives, I highly encourage you to first gather all key stakeholders and consciously provide those who are going to do the work with the Technical Right to Succeed.

A couple of examples:

  • If your mission requires coordination of multiple, dispersed groups, widespread internal and external communication, marketing, and rapid response and decision making, you cannot possibly have the Technical Right to Succeed unless your team is equipped with the latest internet-based communications infrastructure and tools.
  • If you are competing to win customers and your competitor gets face-to-face with those customers frequently while you sit at home calling them on the phone or sending them faxes, you don’t have the Technical Right to Succeed.

As you move forward I hope that the term “Technical Right to Succeed” will become part of your organization’s vocabulary.  But more importantly, I hope it will become a key contributor to your successful culture.

Interested in reading more? Check out the first part of this article

What resources and tools are you providing to your leadership team and stakeholders that is providing a competitive advantage?

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Differentiate Yourself via Excellent Communication Skills

Sunday, April 17th, 2011
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Preparing and delivering communication provides me with a lot of satisfaction.  I love the challenge of clearly conveying a desired message to an audience and then motivating them to think and act differently.

When I write, there is one phase of writing that I call “addition by subtraction.” I add value by subtracting words that could dilute or cloud the intended message.  This process allows me to suppress any feelings of pride or ego and focus intently upon how to optimize the final message to meet the readers’ needs.

Here are my thoughts on excellent communication:

  • The concept of “addition by subtraction” as it pertains to communication is a philosophy and skill I recommend to anyone who is committed to becoming an excellent communicator.
  • Even though big talkers may receive the majority of airtime, they are usually not known or respected as effective communicators and “thought leaders.” They are merely recognized as personalities.
  • Thought leaders are the rare leaders whose experiences, philosophies, actions, example, and communication actually motivate change that improves the world by helping people grow.
  • The purpose of communication is to motivate and educate people to think or act differently. If communication does not change thought or action, what purpose could it serve?
  • Does your communication result in change and are you considered by others to be a thought leader? Or, are you known just as a personality who is listened to but not influential?
  • A key to excellent communication is consciously thinking about and choosing every word before you speak or write. What value do these words add, and what perception do you believe astute listeners have of people who use these foamy clichés in their communication?

Our communication skills have a huge influence on how others perceive us.  Be sure yours reflect your desired reputation!

Question: What are you doing each day to ensure you are communicating effectively and people are receiving your message clearly?

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