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The Hiring Process 101: The Legwork of Recruiting 2 of 3

Wednesday, April 18th, 2012
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The Hiring Process 101: The Legwork of Recruiting: Job Details, Selection Team and Planning

PART 2 of a three-part series

Want to find out how and where to begin your hiring and recruitment process to achieve better results?

We’ve summarized some key points on planning here. Watch for additional tactics to come in Part 3.

At Centennial, Inc., we align ourselves with good business partners to round out our expertise. Here, Centennial’s Mike Sipple, Jr. and Stratum U.S.A.’s Jerry Howard have co-authored a three-part series on the ins and outs of hiring, from the planning stage to the start date.

Read Part 2 below.

Read Part 1

The Legwork of Recruiting: Job Details, Selection Team and Planning

Following the right process is essential to helping you make the best hiring decisions possible.

First comes a little legwork. This crucial planning phase involves preparing the necessary background information pertaining to the job and how it fits into your organization.

At the outset, you will need to:

1. Create a clear and compelling job description.

  • Make the job description attractive and give it some personality — one that aligns with your company’s culture.
  • Define the reporting relationships and the nature of the business, as well as how the job fits into achieving your organization’s mission and vision.
  • Describe the challenges and opportunities of the position — and make sure it meets your business needs (especially if you feel missteps have been made before).
  • Ask yourself “What are the must-haves?” and “What are the nice-to-haves?” for the ideal candidate’s experience and skill sets.
  • Know you’ll need to give and take on the must-haves  due to market conditions. Be prepared and stay realistic. You are seeking real talent with real experiences.
  • Set out to find someone who has most, if not all of the key attributes to be successful. Find a mix of the right skill set, behaviors and abilities. Look for the unique behaviors that can drive the success.
  • Bear in mind that behaviors can be staged to match what the clever recruit thinks you are looking for at that time.
  • Talent, passion and energy should never be underestimated.

Remember, hiring is not always perfect. It’s not an exact science.

2. Assemble an experienced and informed selection team.

We recommend limiting the selection team to as few people as possible to streamline the process. Include only the key decision makers for the hiring process, and those who will influence the hiring — call it the “true selection team.”

When working with a recruiting firm, make sure they have direct access to the entire selection team including the chief decision maker. Include them early and often.

Why use a search firm?

A search firm can help the selection team align on goals and establish priorities for candidates and their experience. This is an imperative part of the search process. Experts who specialize in hiring help you determine the right blend of your desired criteria. We are experts at aligning leadership and talent with your current culture, or your desired culture.

3. Define and align on clear goals for determining the ideal hire.

The selection team should think through and agree upon ahead of time what is acceptable for the desired skill set and ability areas.

For example, is 7 out of 10, or 8 out of 10 skills enough to hire? In many cases, the answer is “absolutely.” But all too often, these conversations or debates take place late in the game, while the best candidate sits and awaits your feedback.

A candidate’s talent, experience, leadership and culture fit might align so well that you might decide that you can teach the technical. However, for technical, project-specific or industry-specific functional positions, you may also have to identify two or three key focus areas where you have to bring that key person up to speed.

What’s most critical in a candidate is to find a track record of successful behaviors and skills that can accomplish your goals and objectives.

4. Planning and timing

The more upfront planning you can do, the better.

When it comes to identifying people, timing for your business is critical — but know that the timetable for identifying the right person might not align with your business timing. Selecting and hiring the best candidate is not as simple as purchasing a new piece of software or hiring a new service provider, for instance.

Consider hiring a recruitment firm to act as an expert resource and “buffer” to follow up and report back across the team. We understand that everyone is always busy with other priorities, so having an expert on board can bring alignment and keep your process moving.

Key points on timing:

  • Think through when you need the person to start — and always start the process and communications several months before you need the talent on-board.
  • Work with your team to set the timetable and determine availability — because everyone has professional and personal agendas to manage.
  • Give yourself an extra two to four weeks to compensate for the unexpected, if at all possible.
  • Keep in mind that the more adjustments or changes you make along the way, the more time the process could take. However, using the process to help you align and make adjustments is critical to getting the right hire.
  • Try not to get frustrated during the first few weeks of the process. Trust that your clarity and upfront planning will pay off.
  • Make timely decisions so the “A” candidate is still available.

In short, the more clearly defined planning and priorities you establish up front, the more streamlined the process is likely to be. Clarity counts!

COMING UP NEXT IN PART 3:

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Your Future Depends On Your “A” Leaders – Do You Have Them?

Thursday, December 9th, 2010
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Generated by: Facebook Members

Recruiting_Top_Talent

I was recently asked to share what defines “A” players in the marketplace when recruiting leadership and key talent. The client asked, “what characteristics and traits should we be seeking if we truly want to recruit “A” talent to join our organization – executive leadership, management team and key people leader positions”.  Although I could speak about this topic all day long, and technically do, I thought this would make for a great conversation with our blog readers!

First, let me share that this mindset in and of itself is unique. Too many organizations get comfortable in what has been successful and never move the needle beyond the point of yesterday’s success. This client, however,  saw an opportunity to capitalize on what success looks like for the future. It’s exciting to partner with companies that are action and results-oriented!

They wanted to complement what has made them successful in the past decades with what will make them successful in the future! They truly do want to soar beyond where they are today…and

Second, I proceeded to share with them that an “A” candidate for one client does not equal an “A” candidate for another. However, after thinking through this organization’s request, I realized there are certainly traits that are consistent of top talent today.

Below is an initial list of traits that I believe define “A” candidates and top talent in today’s ever-changing environment. This list constantly evolves based on key learning’s from our client engagements and the dynamic definition of ideal talent in today’s marketplace.  That said, here is my perspective today on what defines “A” talent:

Top 10 Attributes That Identifies “A” Talent

The executive and human resource team that asked this question is leading a growing organization in the consumer package goods and distribution industries and has been wildly successful over many decades. They are reaching for a new level of success and being challenged by the ever changing customer demands and the consumer/customer centric movement. During our engagement together we have been focusing on their identified strengths while recruiting leadership and talent that will stretch their minds and business beyond where they are today as they seek the desired next level of success.

What would you add to this list? What traits do you seek in top candidates and “A” leadership? What traits do you see as the ‘driving motivators’ of selecting the right candidates? How do you benchmark these traits among candidates?

Mike Sipple Jr. is Vice President of Centennial, Inc., an executive recruiting, talent strategy and career coaching firm. Mike is passionate about attracting, recruiting, developing, engaging and retaining top talent for changing and growing organizations. As a second generation recruiting executive this business is thought to be a calling!

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What should be included in a job description to ensure highly qualified candidates? p1

Friday, May 21st, 2010
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When asked, “What should be included in a job description to ensure highly qualified candidates?”, Mike Sipple Sr. shares the following with his clients and relationships.

You should create the job requisition, which typically includes a list of criteria. You should then sit down with the decision maker and the people who will be influential to this role – ideally in a group meeting. Ask for feedback; ask for what’s missing; ask for what’s really needed to be successful in this role. This process tends to get more into the culture, character and chemistry fit. The experience and skills are a given today. You have to be able to do the job, but you must also be a fit with the ‘intangibles.’

As you gather this information from the influencers and decision-makers, you must be able to get consistent feedback and a consensus on what the ideal candidate needs to possess. If you don’t have a group discussion and clear consensus of what you are and are not seeking, it will only cause disagreement regarding potential candidates later. It’s critical to get consistent feedback from the whole team – it can’t be just one person’s input. Typically more than one individual will be involved in the final decision as you hire a new executive and leader.

You should also consider what the role will be six months to two years from now. Consider what will be needed and recruit accordingly today for what’s required in the future. Part of the candidate assessment should determine if the person has the ability and/or interest to grow into that bigger role as they progress in that career position.

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How can we attract people who will be successful in our company?

Friday, May 21st, 2010
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T.J. Bugg’s thoughts on how to attract the ‘right’ talent to your organization:

“You have to create a work environment where people want to be. This doesn’t mean you work thirty hours a week and make better money than anyone. What is does mean is that you understand who you are and what kind of people will be successful there.

Each company is unique and sometimes they’re even unique down to the department-level of the company. You must understand what that culture is and why someone would value working within that culture. Different people value different things. You have to find out what they enjoy and what they can tolerate to be sure there’s a good fit.”

Check out more thoughts and advice from T.J. Bugg

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The Talent War Has Begun…How Will You Prevail? Part 2

Thursday, May 6th, 2010
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In continuation of our most recent post The Talent War Has Begun…How Will You Prevail? Part 1 we covered a few simply, yet strategic, recommendations of getting ahead in the war on talent. These are taken directly from our consulting with organizations who are either behind the curve or fighting to stay ahead of the curve!

Additional thoughts and suggestions from our team includes the following:

  • Don’t ‘bank on’ your network or the people that come to the top of your current employees’ minds. Just because someone came to mind quickly doesn’t ensure they’re the best fit. Low hanging fruit may get you fruit, but it may not be the highest quality provided by that tree. Engage the help of experts who focus on networking with, identifying and building trusted relationships with the top talent in a given area.
  • Be ready to narrow the pool of candidates and make a decision on your top choice. When you’re hiring, your reputation is being explored by qualified candidates just as much as you’re exploring theirs. By remaining focused on your talent search and making swift decisions, you demonstrate to the talent pool that you’re serious about solving problems. On the other hand, a long, indecisive process can give the perception that you’re on a ‘fishing expedition’ to see what’s out there. The best candidates won’t appreciate this, nor will they need to endure it. They won’t need to, because your decisive competitor will have just hired them.
  • Think and act proactively. Organizations that are consistently looking for and are open to being introduced to ‘top talent’ are 10 steps ahead of those who only meet talent when they have an emergency or immediate need. In today’s environment you should be describing the type of leaders, key team players and future contributors that your organization will need to be successful now and in the future. Share with your talent and business advisors what challenges the organization is facing, what opportunities you see on the horizon, where you could strengthen your team and the type of talent that would make the biggest impact on your business. You will be amazed over time how this strategy will pay off significantly and you will never look at recruiting the same.
  • Finally, consider your whole Talent Management process. Retention is becoming more and more paramount, and should be understood equally or more than recruiting. Consider how you can do a better job of retaining, growing and developing the talent you have. As the war on talent escalates, you must make the care and feeding of your people a priority, or someone else will be happy to take that burden (along with your talent) from you.
  • Now that we have challenged you on 7 strategic areas to focus on what will you be doing differently? Also, what other areas do you see the need to address as you look at the big picture of attracting, recruiting and winning the war on talent.

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    The Talent War Has Begun…How Will You Prevail? Part 1

    Thursday, May 6th, 2010
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    In the market today, the “noise” is at a considerable volume. There are very talented professionals, who got caught in unfortunate layoffs and are still in transition. There are highly skilled people who have jobs today, but with the positive trends in the economy, are starting to feel less afraid about making a career move. Then, of course there are the plethora of ‘others’ in job seeker mode. Their resumes look fairly solid, and they can interview fairly well, but are they the best fit for your role? How can you feel confident that you’re getting the ‘right’ person for your position? And how can you prevail against your competition to get them?

    Based on our extensive experience, here are some tips and suggestions we recommend to get the best talent for your organizational needs.

    • Be sure you can clearly identify and articulate the resource needs you have. Be ready to define the details of who you’re looking for as much as what you’re looking for. Understand clearly what kind of person would make the best fit (and be sure they don’t already work for you!) Also be prepared to make the appropriate investment for this talent. Do your research and be knowledgeable before you begin your search process.
    • Don’t mistake resume activity for successful recruitment progress. Quantity is different than quality, and as earlier stated, there’s a lot of noise out there to sift through. Questions regarding chemistry, character and cultural fit are equally as important as understanding qualifications. Unless you are specifically targeting the most qualified people, expect that you’re going to have to sift through a massive amount of resumes…and you still may not find the ‘ideal.’
    • Recognize that it’s a different market out there today. Candidates are working hard to promote themselves and to ‘fit’ into many different roles. You should explore to clearly understand a candidate’s highest and best use to determine if they’ll bring the right value you need for your organization.

    We will provide more to think about in the next post…Part 2 of Prevailing In The Talent War!


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