There is a clear link between job performance and emotional intelligence. Last month we took a look at 9 Habits exhibited by people with a high emotional quotient (EQ). As a leader, it’s important to be able to identify high EQ when you’re hiring for a critical position. However, as…
Valentine’s Day is a great time to recognize those you appreciate. It always feels good to know someone is a happier person because you are in their life. Your employees included. Of course, if you live wretchedly the other 364 days a year, one special Valentine treat will not make…
Life is challenging. Sometimes we need a fresh dose of inspiration and motivation to keep us going. A few moments spent inspiring yourself can recharge you for the challenges that lie ahead. That’s the purpose of this article. Infusing some fresh motivation into your week. A motivating article This article…
Evidence continues to support high "EQ," or emotional quotient, as a predictor of strong leadership. Unfortunately, a high emotional quotient, also called emotional intelligence, is harder to spot than a high IQ. If your organization seeks strong leaders, it's important to educate yourself on identifying high emotional intelligence. Before you question my own IQ,…
We all want to “wow” our customers. The “wow” is what transforms “ordinary customers” into “extraordinary customers”—who are loyal to your organization and become ambassadors for it. And, face it: Satisfactory customer service will not elevate or enhance your customer relationships. Satisfactory customer service will not prompt your customers to…
You know where you want to live, now you need to land a job there. There are many reasons a city may call to you; family, climate, culture or just an overall appeal. How do you go about getting a job in the city of your choice? Guest writer Dan…
What can make you a more dynamic leader this year? As leaders, we are always striving to improve. We’re not happy with the status quo. We are always seeking a better way to operate, to motivate, to lead. As you reflect on the past 6-12 months it is wise to…
Sharpening the saw is a critically important aspect of leadership. I find it critically important to read positive, proactive, insightful and energy giving material. It is true, both professionally and personally, for me. "We are what we read, what we listen to and who we associate with." Who influences you must be a thoughtful decision. I…
I hope you are enjoying this wonderful holiday season! To many of Centennial’s international clients, we also send along good wishes for a happy “Boxing Day.” December 26 is a day acknowledged in the United Kingdom and Commonwealth nations as Boxing Day. While it has evolved into a pseudo “Black…
