America’s incredibly low unemployment rate sounds phenomenal as a stand-alone metric. However, if you back up and look at its ripple effect, you’ll see many challenges that come from the economy being at, or near, full employment. The natural repercussions of such a low unemployment rate, such as wage inflation…
As a nation, we've made great strides in racial equality since Martin Luther King Jr. stated his dream to live in a nation where his children would not be judged by the color of their skin. However, that said, we still have a lot of work to reach true inclusion.…
If you want to attract and retain the right kind of talent, you must offer the right kind of benefits. The benefits I'm referring to encompass everything from healthcare to advancement opportunities. What motivators do you offer? Do these motivators distinguish your organization from others that may want to woo…
Centennial received the extraordinary honor of earning a 4.41 out of 5 on a recent Culture Audit – a record breaking score for the organization that performed our culture audit. Corporate Culture Directly Impacts Your Ability to Attract and Retain Your Best People Centennial’s leadership, Mike Sipple Sr. and Mike…
Entice the world with the greatness of you. That may sound a bit extreme and self-aggrandizing, but hear me out, there’s a lot of business sense in that statement. It's all about developing and promoting your organizational brand. Your organization is more than a product or service. Behind the ‘what’,…
Many books have been written connecting culture and excellent service, including from the world famous DeJulius Group, Mercedes, Nordstrom, and Starbucks. But, there is an undeniable connection between what happens “behind the counter” and what happens in front of the counter. So, what’s the secret to great culture and outstanding…
Valentine’s Day is a great time to recognize those you appreciate. It always feels good to know someone is a happier person because you are in their life. Your employees included. Of course, if you live wretchedly the other 364 days a year, one special Valentine treat will not make…
Last week, our Centennial team took a “time out” for a corporate retreat. Getting 16 super energized colleagues to slow down was no easy feat. Calendars had to align. A retreat site had to be determined. Flights to and from NYC had to be coordinated for those traveling from our…
We all want to 'wow’ our customers by exceeding their expectations. The company with the best customer service is usually the industry leader. What if we maintained the same philosophy inside the organization? What if we ‘wowed’ our employees and exceeded their expectations? When employees experience extraordinary corporate culture they…
